Mercy SERVICES( An Open Letter to the people of Singleton The Board of Mercy Services regrets to advise that it has made the difficult decision to close its Singleton residential aged care home in 2025. The decision follows years of financial difficulties due to the home's small scale; the changes in regulations that have made it increasingly difficult for small charity-based operators to remain viable; and the ever-increasing cost of maintaining and upgrading a building that was built for a different era. Over the coming months, we will work with our residents, their families and carers to find new homes for residents. The Board of Mercy Services is committed to maintaining services at the facility until all residents have been found suitable new homes. We wish to thank our incredible staff, who have provided exceptional service and care to our many residents over the years. We will be supporting them through this transition. We appreciate the impact our decision will have on many people who live in Singleton, and local volunteers, donors and businesses that have supported us for more than 40 years. We want to say thank you for your support and to let you know that this has been a very difficult decision for us to make. As we now move forward, we commit to doing all we can to serve the best interests of our residents and staff in the months ahead, and ensure everyone is treated with dignity, respect and kindness in the tradition of our founding Sisters. Board of Mercy Services AW7424785 Mercy SERVICES ( An Open Letter to the people of Singleton The Board of Mercy Services regrets to advise that it has made the difficult decision to close its Singleton residential aged care home in 2025 . The decision follows years of financial difficulties due to the home's small scale ; the changes in regulations that have made it increasingly difficult for small charity - based operators to remain viable ; and the ever - increasing cost of maintaining and upgrading a building that was built for a different era . Over the coming months , we will work with our residents , their families and carers to find new homes for residents . The Board of Mercy Services is committed to maintaining services at the facility until all residents have been found suitable new homes . We wish to thank our incredible staff , who have provided exceptional service and care to our many residents over the years . We will be supporting them through this transition . We appreciate the impact our decision will have on many people who live in Singleton , and local volunteers , donors and businesses that have supported us for more than 40 years . We want to say thank you for your support and to let you know that this has been a very difficult decision for us to make . As we now move forward , we commit to doing all we can to serve the best interests of our residents and staff in the months ahead , and ensure everyone is treated with dignity , respect and kindness in the tradition of our founding Sisters . Board of Mercy Services AW7424785